Frequently Asked Questions

Welcome to our FAQ Page


We recommend spritzing 70% Isopropyl Alcohol (rubbing alcohol) on the attachment head(s) or soaking your micro-roller attachment head(s) in 70% Isopropyl Alcohol for at least 60 seconds after each use (we recommend 5 minutes).

★ Do not soak the handle of your device: make sure to remove your attachment head before each cleaning.

Don't know how to remove your Micro-Roller's attachment head(s)? Refer back to our FAQ, we got you!

Easy! Hold down on the circular "button" on the neck of the handle and pull the attachment head off of the handle while holding that button down! Yay, now time to sanitize that head! 

Don't know how to clean the attachment head(s)? Refer back to our main FAQ page, we got you! 

Hey love! Our Micro-Rollers have 1mm needles, so we recommend using yours once a week (gently) or once every 10-14 days if you have sensitive skin. If you feel like you may be using your Micro-Roller incorrectly, refer back to our FAQ for a brief how-to vid


Good question! We always recommend you whiten for 15 minutes. If you have our phone activated smile kit, make sure you set a 15 minute timer for yourself. If you have our wireless kit, theres an internal timer that will automatically turn the light off after 15 minutes. 

Great q! We recommend you whiten 2-3 a week for 15 minutes each session (but no more than 4). 

You can do up to 2 15 minute treatments in one day!

Just like a snowflake, we all have different smiles so feel free to adjust our recommendations to your whitening goals. You can do this by checking the shade of your current smile using our smile guide that comes in each smile kit, then choose your shade goal! 

44% Carbamide Peroxide! 

We also have Vitamin E in our formula to protect your pearly whites from any sensitivity issues

Absolutely! Our smile kits are sold and recommended by dental professionals and educators all over the U.S.

Totally! Our smile kits are safe to use on natural teeth, crowns, veneers, dentures, bonding & dental implants